99.99% grid availability
So far, the security of our supply is among the best in Europe, with 99.99% grid availability.
Although we make every effort to prevent power failures, interruptions to the electricity supply can still occur. When they do, we attempt to fix them as soon as possible. In some cases, however, the problem is so complicated that the power outage lasts longer than expected.
Should you experience any long-term inconvenience due to a failure in the TenneT grid, you will be appropriately compensated in accordance with the applicable legislation. Claims for compensation must be submitted to the distribution network operator in your region.
We publish real time information on interruptions of power supply: