Our customers include everyone connected to the high voltage electricity grid as well as the metering responsible parties and programme responsible parties.
Our working area
TenneT operates the national high-voltage grid in the Netherlands and a large part of the German grid
TenneT operates the national high-voltage grid in the Netherlands and a large part of the German grid, providing connection, transmission and system services to balance the supply and demand of electricity. Our wide range of customers include:
- Parties connected to the high-voltage grid, such as
- Electricity producers
- Regional grid operators
- Balance Responsible Parties (BRPs)
- Metering Responsible Parties (MRPs)
Our customers are important to us and we apply high standards to our customer service, which we constantly strive to improve.
Because electricity disruptions can have an enormous impact on homes and businesses, we make every effort to prevent power failures or, if they do occur, to restore the electricity supply as soon as possible. All disruptions are registered on our website.
Customer Care CenterNetherlands
For customers of TenneT Netherlands only