We are primarily tasked with providing power transmission services, system services and facilitating the energy market. Our core tasks follow from our appointment as grid operator under the Dutch 'Elektriciteitswet' (E-wet) and the German 'Energiewirtschaftsgesetz' (EnWG).
Our contact information in the Netherlands and Germany.
Customer contactCustomer Care Center: For customers of TenneT Netherlands only.
Our locations in the Netherlands
TenneT’s head office is located in Arnhem, the Netherlands. We also have regional offices in Gouda, Weert and Hoogeveen. Contact details and route descriptions are available via our Locations page.Our locations
Our locations in Germany
TenneT’s head office in Germany is located in Bayreuth. We also have regional offices in Berlin, Dachau, and Lehrte. Contact details and route descriptions are available via our Locations page.Our locations
Information for visitors
All visitors to TenneT sites must report to the reception desk upon arrival and provide proof of identity, i.e. a valid passport, identity card or driving license. The receptionist will give you a personal visitor’s badge after you have registered. This badge must be worn in a clearly visible place at all times.
Route descriptions are available via our Locations page. You can park in one of the visitor parking spaces. There are charging stations for electric cars available.
For TenneT, the safety of its employees and visitors is of paramount importance. We adhere to safety procedures, warn each other about unsafe situations and always report any incident or near miss. Our goal is zero accidents. Visitors will be informed about our safety policy upon arrival on TenneT premises. Stay tuned. Safety first!