We are primarily tasked with providing power transmission services, system services and facilitating the energy market. Our core tasks follow from our appointment as grid operator under the Dutch 'Elektriciteitswet' (E-wet) and the German 'Energiewirtschaftsgesetz' (EnWG).
TenneT maintains key infrastructure in Europe. In the recent years we've grown and become more visible in society. Parallel to that we too see the rise of digitization, remote work and cybercrime, exacerbated by the pandemic. As we increasingly rely on the Internet to do our work, we must also be mindful of how the aforementioned developments impact our work.
Stay safe online
Phishing and scamming in recruitment
In recent weeks we have received reports from our Security Operations Centre (SOC) about various phishing messages using the same method. These messages misuse both TenneT as a company name and the names of TenneT employees. All contact takes place outside of TenneT's official platforms. Unfortunately, this means we cannot stop the actions - though we do our best in continuously reporting.
How does this work?
A so-called TenneT recruiter invites you to contact him via the messaging app Telegram, WhatsApp, Facebook or e-mail. The "recruiter" uses random names, but also actual names of TenneT employees. A complete job application is then simulated via Telegram. This involves collecting multiple personal details from the victims. With enough personal details it is possible, for example, to commit identity fraud in order to plunder a bank account.
We've also heard some reports where people have been asked to pay 'employment costs' upfront, with the promise that these costs will be reimbursed soon.
Please do not engage with individuals impersonating TenneT employees outside of official, verifiable channels, do not share sensitive data and do not transfer money to 'cover costs'.
Only use TenneT's official websites and only engage with legitimate TenneT employees on verified channels.
How to spot scammers
The past few months we've seen a clear pattern emerge in which you can spot scammers and bad actors:
- They use fake e-mail addresses (e.g. tennetusa.com) with no website: often parked domains;
- They often contact you through Telegram, with personal data from our employees;
- They quickly ask for identification, sensitive personal data or even for money;
- They recruit for 'remote jobs' or imply we're setting up operations elsewhere.
How to protect yourself from 'recruitment fraud'
Protecting yourself online isn't always easy, but there are often a few clues that you are dealing with a bad actor. Here are a few things you should do:
- Check whether the e-mail address of the recruiter is legitimate: at TenneT we only use e-mail addresses ending with @tennet.eu;
- Only use legitimate channels (such as legitimate profiles at LinkedIn) instead of messaging channels in which an anonymous identity is easily created;
- Use our official recruitment websites: werkenbijtennet.nl for The Netherlands and karriere.tennet.eu for Germany to verify the vacancy;
- In case of doubt, give us a call using the numbers provided at those websites.